shipping info

At ZanProdutos, we are committed to ensuring an easy and satisfying online shopping experience for our customers. Please read our delivery policy carefully:


Shipping:- We strive to process and dispatch all orders as quickly as possible, typically within 2  business days after payment confirmation.
- We offer standard and express shipping, with varying rates depending on the destination and the method selected during checkout.
- Estimated delivery times are based on the selected shipping service and the recipient's location. However, please note that circumstances beyond our control, such as extreme weather conditions or logistical issues, may affect delivery times.


Tracking- All orders come with a tracking number that will be provided as soon as the order is dispatched. You can use this number to monitor the delivery status of your order.

  Refunds and Exchanges:
- We accept returns and exchanges of unused and undamaged products within 30 days from the date of purchase.
- To initiate the return or exchange process, please contact us at info@zanprodutos.com with your order number and the reason for the return or exchange.
- The customer is responsible for return shipping costs unless the product is defective or has been sent incorrectly.
- Refunds will be processed within 5-7 business days after the receipt and inspection of the returned products.


Contact:- If you have any questions regarding delivery, returns, or product exchanges, please feel free to contact us at info@zanprodutos.com. Our customer service team will be happy to assist you.